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We are always striving to improve our services and we find the views and experience of patients to be hugely valuable in improving care for future patients.
Jason Richmond
13:27 21 Apr 21
I was in an awful lot of pain with my skin, struggling to sleep. Helen helped me straight away, found things that GPS... had missed, sorted out my medication. I am very grateful.read more
David Burlton
21:28 20 Apr 21
I recently had a surgical procedure carried out. This was performed in a very caring and professional manner. The staff... are friendly and welcoming.read more
Lisa Bicknell
21:13 22 Oct 20
We have always received a Professional, friendly experience at Southface. Second time receiving treatment from this... clinic after successful treatment a few years previously. Would recommend Dr Robertshaw. CV-19 secure, felt safe, but welcoming too. The Secretary is amazing too, and walks you through the admin, which is very helpful.read more
Tom Tom
22:07 14 Oct 20
I've had two treatments so far and been very happy with everything about South Face. The communication has been very... professional as well as the treatment on arrival at the clinic. Amanda is an excellent nurse, very friendly, and puts you at ease. The treatment itself has proved better than I hoped after just two treatments so very happy with the results.read more
Janet cox
10:05 10 Oct 20
I have had three sessions to reduce veins and pigmentation on my face and sadly can only give one star as the results... have been very disappointing. My contact and treatment was with the lovely Amanda and the one star is given because I was treated professionally and every care was taken by her. However there is no improvement apart from a few veins that have disappeared and actually the pigmentation is worse in some places. Maybe it’s not suitable for everyone but I would have hoped that an alternative could have been discussed. I am not in the habit of posting reviews but felt as asked I had to provide a realistic account. This is an aesthetic procedure and not a life threatening condition and I would still be more than happy to consult with this practice on any medical matters.read more
Claudine Claudine
10:41 25 Sep 20
I went to the clinic with my daughter for laser hair removal with Amanda. She is very professional and welcoming. We... felt very safe; they took our temperature at our arrival, we disinfected our hands and all the staff were wearing PPE. The clinic is very clean. Highly recommended!read more
Anita Manley
13:42 23 Sep 20
Have had a couple of procedures done by Dr Robertshaw and both have been carried out in a very professional and caring... manner. Post procedure scaring has been minimal for one and no longer visible for second, so very happy with results. Thank you!read more
Robert Briggs
10:52 23 Sep 20
After the painless removal of a bcc close to my eye, I can recommend Southface Clinic both for excellent treatment and... spotless facilities.read more
Rachael O'Neill
13:59 22 Sep 20
All staff are very friendly. Extremely happy with the treatment provided. Always a good availability of appointments. I... feel very safe visiting the clinic all staff are well protected and clinic is spotless.read more
Mary Armitage
09:59 22 Sep 20
Excellent service from Dr Helen Robertshaw. Full body check for suspicious skin lesions and treated some solar... keratoses on face which were concerning. Very reassuring. Will attend every year for a checkread more
Alexis Kidby
05:47 22 Sep 20
I went to Southface clinic and saw Dr Robertshaw for a mole mapping session. She was very friendly and put me at ease... straight away. The equipment used to scan the moles is extremely impressive and having the appointment has put my mind at ease, knowing that there is a log of my moles should they ever change over the years.Highly recommend this service for peace of mind and the team are lovely.PPE was adhered to and my temp was checked as well.read more
Bernadette Cooper
18:44 21 Sep 20
So happy with the care and treatment from Doctor Helen Shaw and her team sorted out my bcc with a really good result ... thank-you Southface 👍read more
Helen Mortimer
17:06 21 Sep 20
I've had skin and mole checks at Southface for a few years, and have always been very happy with the service and advice... provided. Recommended.read more
Paul Llewellyn
11:04 21 Sep 20
Very friendly but very professional. An excellent experience and got me sorted in the nick of time!
Helen Mortimer
10:21 21 Sep 20
I have 4 siblings who’ve had skin cancer treated.My doctor did not do a proper exam for me. So now I use the clinic... with faith and confidence.So far no sign of skin cancer. Reassured!Helen mortimerread more
Gary Homes
10:05 21 Sep 20
I have been seeing Dr Robertshaw for a complex skin problem on my right leg. The care and professionalism shown to me... has been second to none and it enabled me to make porogress throughout lockdown which was impossible with the NHS.read more
Lisa Graham
14:16 20 Jul 20
The team at Southface are very welcoming and professional. I’ve had laser hair removal and been very impressed with the... results so far. Recently the clinic has reopened after COVID and all staff are in PPE and it feel very safe.read more
etou .
17:55 30 Jan 20
Very friendly staff, been going for the laser treatment from Amanda! Very nice, she knows what she’s doing, it has been... few months that we’re going to her. A lot of good results. Couldn’t recommend her enough!!-ClaudineAmanda is very sweet. I get laster hair treatment and so far so good!!!!! Would recommend her- Emmaread more
claire roberts
11:58 27 Jan 20
A very professional and ethical clinic offering expert advice. I had laser treatment for blood vessels on my nose... which were visible. I would not hesitate to use this clinic in the future. I feel much more confident since having the treatment as I was becoming very self conscious about the red patch at the end of my nose! Thank you Southface!read more
Emma
13:23 18 Dec 19
I have been seeing Amanda for facials and advice on skincare products over many years, she is extremely knowledgeable... and professional. Southface is an excellent clinic and I have now booked further aesthetic treatments. All of the staff are very friendly and welcoming and show a lot of care to their clients. I would highly recommend this clinic.read more
Belinda Norton
17:33 14 Nov 19
Lovely clinic. Very friendly, knowledgeable and professional. I really enjoy my visits. I have been with them for... several years and rely on them for both treatments and advice on what products would be best for my skin. Just about to book a treatment ready for Christmas.read more
Karen C
12:47 16 Oct 19
I have been visiting Southface Clinic for many years now, having had several different treatments. All the staff are... really professional, friendly and welcoming.I would have no hesitation in recommending this clinic to anyone, and have already done so to several friends.I wouldn’t go anywhere else for skincare matters as I trust Southface Clinic 100%.read more